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Check for the presence of pending.xml in C:\WINDOWS\WinSxS and delete it, if present. I think the issue stems from here: 2008-04-01 18:07:56, Info CSI 000000e7 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.0.6000.16386_none_d04 210aeaa5e863a\tcpmon.ini do not match actual file [l:20{10}]"tcpmon.ini" : Found: {l:32 b:0cSv9zUxBdxIACUdN3TVidA8dd5qeWe9Ct2GEzhrLi5=} Expected: {l:32 b:Uu3AaPzr3p1NNnR6zY6aW6nbeOxBy6AP9XHSLyFUjD9=} My 21 yr old adult son hates me Why cast an A-lister for Groot? WinUpdate: KB938371 won't install, needed for SP1 and 2 to be installed.

It failed again on retry immediately after restart and has failed consistently since. After pasting the above commands, please close the Notepad window. Once all other updates are installed, Windows Vista service pack 1 is offered. Any ideas on how to remedy this. http://answers.microsoft.com/en-us/windows/forum/windows_vista-update/cannot-install-update-for-kb938371-error-code/2c46706a-3132-40c3-ad2a-3ccea827d8dd


The notification repeatedly comes up and the update repeatedly fails to install. Then download and try a manual install of SP1, but first uninstall or disable any 3rd party security software that is installed. Richard Lloyd 217,283 views 9:52 Update Windows Offline with WSUS Offline Updater - Duration: 13:02. However, I recommend backing up all important files in case they are lost.   In-place Upgrade of Windows Vista ======================= 1.

  1. On checking the Windows Update log (WindowsUpdate.log) the client version is 6.0.6000.nnn or 6.0.6001.nnn.
  2. error code 80073715 Hello John, In reading that KB article, none of the error messages listed in red are what I am getting.
  3. Someone please help as update KB938371 is a pre-requisite for Vista Service Pack 1.
  4. You'll be able to ask questions about Vista or chat with the community and help others.
  5. Close Yeah, keep it Undo Close This video is unavailable.
  6. Thanks.   Saturday, May 31, 2008 2:34 AM Reply | Quote 0 Sign in to vote Ok KC I wish someone would answer our question about whether we should just ignore
  7. Check for the > > > presence of pending.xml in C:\WINDOWS\WinSxS and delete it, if present. > > > > > > If the above does not resolve the error, then
  8. have tried with all firewalls/antivirus disabled. > > > 8.
  9. IDK what the deal is, I've heard about Bitdefender and other anti-virus programs being an issue sometimes, but I've disabled mine and it didn't help.
  10. All the .dll files were registered ok.

Whether I try to install >>> from the update package or from Windows Update, the result is the >>> same. Just run my Windows Updates, Important update KB947821 installed ( had me worried when it hung at 60% for 30mins, then installed. It is not clear why. delete the following file: C:\windows\winsxs\pending.xml Since Windows security will not allow you to do this, hereunder the procedure to take ownership of the file: run a command prompt with "Run as

All rights reserved.Newsletter|Contact Us|Privacy Statement|Terms of Use|Trademarks|Site Feedback TechNet Products IT Resources Downloads Training Support Products Windows Windows Server System Center Browser   Office Office 365 Exchange Server   SQL Server I had to download version 7.4 of the update agent (KB946928) which did install properly. I've tried it all except the windows update agent. https://forums.anandtech.com/threads/windows-vista-kb938371-update-fails-to-install.143795/ It just booted up like normal.

Sign in to make your opinion count. The only way I currently know how to repair this would be to run CheckSUR and see if that can correct the file hash mismatch. Saturday, February 23, 2008 4:21 AM Reply | Quote 0 Sign in to vote Hi AussieStilgar,   Thank you for the reply.   Now I suggest trying the following steps:   Friday, March 07, 2008 10:43 PM Reply | Quote 0 Sign in to vote Probably some file(s) to update were in use, try setting update mode to .


microsoft.public.windowsupdate 19 03-25-2010 19:45 Vista update KB938371 fails to install. http://superuser.com/questions/497951/windows-update-cant-install-windows-vista-sp1 Newer Than: Search this thread only Search this forum only Display results as threads More... Kb937287 Manual install failed too...     Thursday, February 21, 2008 4:21 AM Reply | Quote 0 Sign in to vote Hi keendawg07,   You can try the following method:   1. That will at least get rid of the annoying messages!

By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Saturday, March 22, 2008 4:40 PM Reply | Quote 0 Sign in to vote This worked!  I have spent HOURS on this problem. But, those were little compared to what I have been through lately.  I hope this helps someone. screen, click Upgrade to upgrade the current operating system to Windows Vista.   Note: We may need to reactivate the system after the upgrade.   Can we install KB938371 now?  

My situation seems identical to yours, except that I do not have a Vista disc I can use to re-install.If your Vista expert comes up with a solution please let us Thanks! >>>> >>>> John >> >> >> -- Please reply in this newsgroup. Loading... The laptop uses AVG free version Anti Virus.

Back to top Back to Windows 0 user(s) are reading this topic 0 members, 0 guests, 0 anonymous users Reply to quoted postsClear Atomic π → The Tools → Windows I found this via google, Download standalones KB937267-x86.msu and KB938371-x86.msu > Disable UAC, Anti-virus, Windows firewall and disconnect from internet > Install KB937267 (no reboot required) then KB938371 reboot and it Next I tried the > > pesky KB 938371 that has caused me so much heartache and it installed!!! > > SO > > EVERYBODY GET KB947821 ( dated 18Mar2008) NOW


If not, install it from here Then, try to install KB938371 again. Click the Start Button, type "msconfig" in the search bar and press Enter.   Note: Please click the Continue if the "User Account Control" window pops up.2. My problem is that, when my computer restarts, the process to configure the installed update gets to "Stage 2 of 3 2%". I watched the download and installation in the Control Panel - Windows Update window.

Have installed Windows Update Agent-no change, update still does not > > > install. > > > 3. Sign in 35 79 Don't like this video? By comparison, in 7 years of running Windows XP Pro on > five different computers, I have only had ONE BSOD. > > Here is the CheckSUR.log file: > > ------------------------------ I never post my true email address to prevent spam.

You will see a DOS-like window processing. Reboot required: no ======================================== I have also replied to your other message with results from the WindowsUpdate.log file. I never post my true email address to prevent spam. Thank you. #8 (permalink) 04-02-2008 MowGreen [MVP] Posts: n/a Re: Vista update KB938371 fails to install.

It repeatedly tries to configure updates upon reboot after the install, and says "updates were not configured correctly. I have recieved the following suggestions to try: Clean Boot Rename the Windows Update SoftwareDistribution folder Verify the relevant Windows Update services Download and install the update manually. Click the "Startup" tab, click "Disable All" and click "OK".   Then, restart the computer. jose avila 266,692 views 9:07 Windows 10: How to Clean Install with Upgrade - Duration: 14:57.

both updates fail with error code 80073712 > > > > > 7. The rereleased version includes additional performance and reliability enhancements that apply to both Windows Vista-based and Windows Vista Service Pack 1-based systems.